CityScope Net Customer Support

Barracuda Email Encryption Service Maintenance - US Region

Upcoming scheduled maintenance notice.

The Barracuda Email Encryption Service in the US region will undergo a scheduled system maintenance on December 2nd, 2021 for two hours beginning at 9:00 pm Central Time. During this period, encrypted email will be queued and the Barracuda ESS website will be unavailable.

Start time: Dec 2nd, 9pm CST

Estimated duration: 2 Hours

Components affected:

Email Security Service - Mail Delivery

Email Security Service - User Interface (website)

Call us is you have questions at 713-477-6161.

 

Emsisoft Software Support Ending for Systems Older than Windows 10

Important Reminder:
Emsisoft is ending support for operating systems older than Windows 10 and also ending support for non-64-bit systems.

Effective immediately, installations on non-supported systems will no longer receive software updates but will receive malware detection updates until June 30, 2022.

Please read the 2021.10 update blog post for more information.

Computers affected:

• Windows operating systems older than Windows 10. If you Uninstall and try to Reinstall Emsisoft on older systems, the newer version will not work with your system. Call us for more details at 713-477-6161.

 

Barracuda Quarantine Report Options

As of January 18th, 2021, there are new options when you open up your Barracuda ESS Quarantine Notifications. You'll now be able to approve a message for Delivery or to be added to your Allow List and Delivered or be Blocked in your Block List right from the Notification Report. This should save you time from logging into Barracuda as often.