We have compiled some helpful support information below. Most are links to other websites, but some are PDF files that you can download from CityScope servers.
CityScope Net will be closed on Good Friday and will reopen for regular business on Monday, April 2nd, 2018.
For CUSTOMER WORK requests or other Support
please Contact us by email below:
or call us at 1-713-477-6161.
Monday - Friday 9:00 a.m. to 6:00 p.m. (CST)
Should you have an URGENT need, website or email emergency, please call our office immediately at the number above.:
NOTE: This phone number forwards to a cell phone or voice mail after hours and when we are out of the office. Please wait for the forwarding, approximately 4-8 rings. Please leave a message with your name, company name, phone number and a representative will return your call.
Thank you.
We keep up-to-date on security and software updates on our servers. Usually there are ongoing security updates for server software and major release software updates need a reboot of the server. A reboot of the server takes approximately 2 minutes to shutdown and restart all services. Normally, we wait until low traffic hours to reboot servers. Should you ever incurr a downtime or timeout issue, it could be at the time we rebooted the servers. You may email the server administrator to check at any time by Contacting Support.
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© 2014 Photo of the Houston Skyline by Rick Bye
