We have compiled some helpful support information below. Most are links to other websites, but some are Adobe PDF files that you can download from CityScope servers. So you'll need Adobe Reader to read them.
Business Hours and Phone Number:
Should you have an URGENT need, website or email emergency, please call our office immediately at:
NOTE: This phone number forwards to a cell phone or voice mail after hours and when out of the office. Please wait for the forwarding, approximately 4-8 rings. Please leave a message with your name, company name, phone number and a representative will return your call.
We keep up-to-date on security updates on our servers. Usually there are ongoing security updates on the software, but major release software security updates need a reboot of the server. A reboot of the server takes approximately 2 minutes to shutdown and restart all services. Normally, we wait until low traffic hours to reboot servers. Should you ever incurr a downtime or timeout issue, it could be at the time we rebooted the servers. You may email the server administrator to check at any time by Contacting Support.
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© 2014 Photo of the Houston Skyline by Rick Bye