Our setup includes: DNS registrar changes needed to host with us, domain name configuration on our servers, custom email configuration and helping each user setup email on their desktop and/or cell phones, setup of Barracuda Network Email security accounts, download existing websites, setup access logs.
(**Custom developed, e-commerce packages or software not already hosted on our servers will incurr extra setup charges at $96.00/hr. This includes Wordpress installations.)
NOTE: All Commercial Web Hosting include DNS management by CityScope Net staff. This includes keeping your emails and address information up-to-date with ICANN (icann.org), receiving registrar notifications on your behalf, notifying you of alerts or domain registration renewals, cancellations or changes. Management of the DNS requires that we receive all communication from the registrars for you.
Not available on Commercial Web Hosting Lite Account.
You can read the ICANN Bylaws below:
CityScope Net, based in the Houston, Texas area, provides business web hosting, web design, natural Search Engine Optimization (SEO), Social Media and Internet marketing services. CityScope also provides server colocation in downtown Houston.
CityScope specializes in Natural or Organic Search Engine Optimization, Google Adwords (PPC) and Internet Marketing.
Contact Us, we can help your business get the most out of your ROI.
TERMS (Pre-paid accounts):
Accounts on Check/Cash Option:
Invoices for hosting services are billed on the 15th of the month before the renewal date. Renewals start on the 1st of the Calendar Month. All invoices are due on the 1st and no later than the 5th**. On the 6th, we put accounts not paid on HOLD Status. Accounts not paid by the end of the month are cancelled for non-payment. A $48 setup fee to restart service will apply per domain.
Accounts on Credit Card/Paypal Option:
No invoices are sent with this option. We charge your credit card on the 1st of the month. If a credit card is declined, we will email or call you to notify you there is a problem charging your account. If there is no payment arrangement made by the 5th**, we will put the account on HOLD Status on the 6th. Accounts not paid by the end of the month are cancelled for non-payment. A $48 setup fee to restart service will apply.
HOLD Status = We will put "temporarily down" message on web hosting area. (We may move files, but will not delete any files. Site can easily be turned back on when payment is made.)
Cancellation = Web site is taken completely off our servers. We are not responsible for files after cancellation. If you want files sent to you or zipped up for you to download on the net your account must be current and paid in full and must give us at least 1 week notice so we can arrange to send you your files. On volume hosting or larger accounts, we need a 30 day notice.
You may cancel at any time. No Refunds on pre-paid accounts whether monthly or annually paid. Use of CityScope Net services constitutes your agreement to these terms.
*prices and policies subject to change (Rates as of 01/11/17)
** If the 5th lands on a weekend, then you have until Monday at 6pm to have payment be current.
Updated: 05/2/17
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