ACCESS YOUR PERSONAL MESSAGE CENTER
  1. You will receive an activation notice that contains password instructions for accessing your Message Center with a link to the login page. To log in, enter your email address and your password. Log in at http://login.postini.com/exec/login. If your login fails, you will be provided with instructions for how to retrieve your password.
     
  2. In some cases, you may be supplied with only a temporary password and will be asked to choose a personal password after first login.

  3. After you log in, you will see an new screen on the Message Center. If suspicious messages have been quarantined they will be displayed. You are the only one that has access to this password-protected site.

CHECK YOUR MESSAGE CENTER FOR QUARANTINED EMAIL

For any messages quarantined as junk email, you can read the sender and subject of the suspicious messages and choose whether you would like them removed or delivered.

  1. To remove or deliver multiple messages at one time, select any messages using the checkbox next to each message or use the one checkbox in the header to select/unselect them all at once.
     
  2. To read the body of the message, click on the subject line. Once you read the message, you can decide whether to remove or deliver it.

    Remove: If you select remove, the message will not be delivered to your inbox. The message is moved to the "Removed" folder where it will expire on a periodic basis.

    Deliver: Legitimate email should be delivered to your inbox. After you select "Deliver" a message, you'll be prompted whether or not you want to "approve" the sender to your Approved Senders list. Approving this will prevent future messages from that address from being quarantined in your Message Center. Delivered messages are moved to the "Delivered" folder.

CONFIGURE YOUR SETTINGS
You can adjust your settings at any time to better suit your personal preferences.

At the top of your Message Center, click "Junk Email Settings". The link will display a green or red button to show whether the service is active or inactive.

Junk Email Settings
  • On/Off
    Click the "ON" image to activate the spam filters. Your messages are not filtered until the ON button is activated.
     
     
     
  • Spam Filters
    The spam filters enable you to select the sensitivity of different categories of offensive email. Select your level of tolerance for each category. We recommend you monitor your Message Center frequently after filters are set in order to see what is quarantined and make any adjustments.
     
     
  • Sender Lists
    You can block or approve specific senders ("user@company.com") or domains ("company.com") by entering addresses manually. (NOTE: professional spammers change their addresses often, making it difficult to block a specific junk email sender with this setting.) It is recommended that you add family, friends, and associates to the Approved Sender list so messages from these people will automatically bypass the filters.
     

MONITOR YOUR MESSAGE CENTER
Initially, we suggest you monitor your Message Center often. The junk email filters "remember and learn" from your interaction, and become more accurate with time. You can approve or block senders and adjust the filter tolerances to make the service more effective.

NOTIFICATIONS OF QUARANTINED EMAIL
You will receive a periodic notice of all junk mail held in your Message Center. You can visit your Message Center to review them, or take no action. Quarantined messages will be automatically deleted on a periodic basis as determined by your email provider.

QUESTIONS OR TECHNICAL PROBLEMS
Contact the technical support team using our customer support form if you have questions.